Users on the modern internet are spoiled by convenient banking apps and marketplaces. They expect any website to be intuitive from the very first second. If a visitor cannot immediately find a phone number, gets confused in the catalog, doesn't understand where to click in the cart, or suffers from microscopic fonts on a smartphone, they will close the tab and leave for competitors.
UX/UI audit (user experience and interface analysis) from STARCODE is a professional usability study of your project. We check the site according to Jakob Nielsen's 10 recognized heuristics, evaluate the visual hierarchy (UI), layout quality, font legibility, and navigation convenience on desktop and mobile screens.
First impressions of a company are formed based on its website design and usability
Growth of the task completion rate by users after UX improvements
Average reduction in checkout time by removing unnecessary clicks
Interface evaluation parameters: from Gestalt laws to WCAG standards
We do not evaluate design by "like / dislike" criteria. Our UX/UI audit is built on a scientific approach: cognitive psychology, laws of information perception, and user behavior. We turn the interface into a convenient sales tool.
We dive deep into the specifics of your business and the psychology of your audience.
We inspect each page template in detail against Jakob Nielsen's classic 10 heuristics (user freedom, match between system and the real world, error prevention, flexibility of use, etc.).
This allows finding even the smallest logical inconsistencies that annoy visitors on a subconscious level.
We model the behavior of your target audience representatives. We go through key scenarios: "find a specific product in the catalog", "compare two services", "place an order from mobile with one hand in transit".
This helps identify non-obvious navigation barriers that cut off ready-to-buy customers.
Special attention is paid to text contrast, font legibility, control sizes on mobile devices, clarity of form error messages, and interface usability for people with different levels of computer literacy.
The website should be equally convenient for both young professionals and an older audience.
Sequential steps of interface research that guarantee deep and well-reasoned conclusions.
We research your customers' characteristics: their age, computer literacy, habits, pain points, key motives. We create user personas to test scenarios.
We map out typical customer journey paths (Customer Journey Map). We outline the steps a client needs to take to complete the target action on the website.
We test website pages step by step against usability heuristics. We check element placement, visual accents, clarity of icons, navigation, tooltips, and headings.
We check the site on smartphones with various screen sizes. We assess tap convenience (thumb zone), scrolling speed, adaptation of tables, lists, images, and input forms.
We describe every found error, classify it by critical level (High, Medium, Low), and provide graphic screenshots with explanations of why it interferes with the user.
For the most critical issues (e.g., header, cart, lead forms), we develop wireframe or interactive Figma mockups with proper UX.
We use modern prototyping, testing, and analytics tools.
Used for building User Flow diagrams, CJM maps, as well as creating interactive prototypes with proper UX logic, ready to be handed over to developers.
They serve to validate our hypotheses based on real people's behavior: we see where users click off target most often, whether they scroll to important blocks, and where they get confused.
Services for automated evaluation of UI rendering performance, color contrast checks (accessibility score), and compliance with accessibility standards.
Choose the optimal interface analysis package for your budget and business goals.
| Features | Basic UX For small business card websites and landing pages 30 000 ₽ Timeframe: 5 days Order | Popular Comprehensive audit For e-commerce stores and corporate websites 50 000 ₽ Timeframe: 8 days Order | Audit + Design Turnkey full interface redesign 110 000 ₽ Timeframe: 20 days Discuss |
|---|---|---|---|
| Audited website versions | Mobile only or desktop only | Desktop + Mobile version | Desktop + Mobile version |
| Volume of checked pages | up to 3 key templates | up to 8 key page templates | All site sections without limits |
| Nielsen's heuristic analysis | Quick checklist | Detailed report on each item | In-depth analysis across all templates |
| Scenario map (JTBD/CJM) | Up to 2 main scenarios | Up to 5 complex user path scenarios | |
| Final report format | PDF report (15–20 pages) | PDF (30–40 pages) + recommendations | PDF report + ready interactive knowledge base |
| Solution prototypes (Figma) | Schematic wireframes (up to 3 pages) | Interactive UI prototype (up to 10 pages) | |
| Presentation of results | Sending a PDF file | Zoom call with an expert (1 hour) | Zoom presentation + developer support |
Here you can learn more about how the audit is conducted. If you have any additional questions, we are always happy to consult you by phone or via messengers.
Order a UX/UI audit from STARCODE. We will find all logical interface errors, fix navigation, and help your users buy faster and easier.
Order UX/UI audit