How is a bot different from a Mini App?

The bot interacts via messages and buttons. The Mini App opens a web interface inside Telegram: for example, a catalog or dashboard. Both formats can use shared server logic and work together.

Will AI be able to answer any questions?

No. We agree on topics, the knowledge base, and response boundaries. We check quality with control questions, and for complex cases, we provide for handover to an operator. AI can be wrong, so critical decisions are not delegated without verification.

Which payments can be connected?

The method depends on the product type and current Telegram rules. For digital goods and services within Telegram, Telegram Stars is required. For physical goods and other permissible scenarios, we check the suitable provider and their conditions before development.

Is it possible to send messages to clients?

We provide for explicit consent to newsletters, the ability to opt-out and the processing of blocks. Sending is performed taking into account Telegram restrictions. The bot cannot arbitrarily start a personal dialogue with any user.

What expenses will remain after launch?

Server, domain for Mini App, AI API, and connected paid services — depending on the project. We estimate these before starting based on expected load. Further support after the included period is agreed upon separately.

How are authorization and payment tested?

The Mini App transmits launch data to the server, where the signature and validity are checked. A client payment message is not considered confirmation: we check the server event and protect processing from duplicates. We fix specific mechanisms in the assignment.

Traveler on a snowy mountain peak before the moon

SERVICE INSIDE TELEGRAM

Telegram bots and Mini Apps:
service within the messenger

We develop scenario bots, AI assistants, and Telegram Mini Apps. We think through the user path, connect agreed systems, check payment scenarios, and hand over the project with instructions.

Packages and pricing

TASK
DATA
SCENARIO

PILOT
VERIFICATION
LAUNCH

3 format: scenario bot,
AI assistant, Mini App

CLEAR SCENARIO
BUSINESS CONNECTION
HANDOVER TO OPERATOR

700+completed
projects

2011year of start
of studio

40+niches and business-
models

2023Google
Premier Partner status

Development,
marketing, analytics

How we work

A bot is useful when it is understood
next step

Record, application, order status, answers to questions, or personal account — we start with a specific task. We think through the user path, reasons for stopping, and the way to contact a person. For a simple process, messages and buttons are enough.

AI-helper is suitable for questions based on an agreed-upon knowledge base. It must consider response boundaries and transfer complex questions to an operator. For a catalog, cart, or cabinet, we choose Mini App: a web interface inside Telegram with its own server and integrations.

We check scenarios on devices and in agreed Telegram clients. We separately test repeated events, integration errors, payment confirmation, and data access. We transfer sources, instructions, and maintenance procedures in the scope of the contract.

Scenario map and intuitive navigation
Lead transfer to the agreed CRM
AI based on knowledge base with response boundaries
Payments considering product type and Telegram rules
Content management and team guidelines

Scenario

Buttons and messages lead to the desired action

AI

Answers are based on agreed-upon materials

Mini App

Catalog and dashboard in the web interface

Operator

Every user has a path to a human

We choose the format based on the task

A Mini App is not required for a simple form, and AI is not needed for fixed recording rules. We offer the minimal format that solves the problem and evaluate further development separately.

Approach

Service from well-thought-out boundaries

The user sees a simple path, and the team sees clear rules for work and support.

Connection to process

The application enters the correct system with agreed fields. We check for duplicates and report an error instead of silently losing the inquiry.

Access and payments

For Mini App, the server verifies Telegram authorization data. Paid status is granted after verified server confirmation, and a repeat event must not grant the purchase again.

Managed communication

For newsletters, we provide consent and opt-out, sending queues, and platform limit handling. We do not substitute action metrics with a non-existent report on reading each message.

Process

From script to launch in Telegram

Before development, we fix functions, integrations, and operating conditions.

Task and audience

We define the useful action, user type, and data required for operation. We choose a bot, AI assistant, or Mini App.

Scenario map

We describe the start, navigation, errors, and handover to the operator. We approve screen prototypes for the Mini App.

Project foundation

We configure the test bot, server, and roles. We prepare the knowledge base if AI is included in the project.

Integrations

We connect agreed API, applications, and payments. We check server-side event confirmation and redelivery.

Scenario verification

We test devices, access, service unavailability, and sending limits. For AI, we check responses against a control set of questions.

Launch and handover

We launch a pilot, hand over the project and instructions. We train the team to manage content and analyze requests during the support period.

Practice

Bot, knowledge and web interface

Different formats can be combined in one project if the process requires it.

Scenario bot

Bot API and server logic for forms, notifications, and statuses. We take into account sending limits, retry events, and the user's right to stop messages.

AI-helper

Knowledge base search and answers on agreed topics. We separately define material updates, access limits, and forwarding questions to a person.

Telegram Mini App

React or Vue for catalog, cart, and dashboard. We verify authorization on the server, themes, safe zones, and operation in supported Telegram clients.

— COST

Pricing
to Telegram development

Three formats for the first version. We fix the number of scenarios, screens, integrations, and knowledge base composition in the task.

Scope of work	Lead Generator Chatbot Questionnaire, inquiry scenario, and lead transfer 35 000 ₽ from 5 days	POPULAR Smart AI bot Answers based on the agreed knowledge base 75 000 ₽ from 12 days	Telegram Mini App Web interface for an agreed-upon service from 140 000 ₽ from 25 days
Interface	Messages and buttons	Messages and buttons	Mini App web interface
AI based on knowledge base	Not included	Approved database and response verification	Separate option
Payments	Not included	Approval scenario	Cart and payment scenario per task
Data handover	Basic integration per assignment	CRM or database according to the assignment	CRM / ERP via available APIs
Content management	According to the agreed scenario	Basic management in Telegram	Web panel based on assignment
Support after acceptance	14 days	30 days	90 days

One-time development cost. Server, paid AI APIs, payment commissions, and third-party services are paid separately. The payment method depends on the product and Telegram rules: digital goods and services within Telegram are paid via Telegram Stars.

— QUESTIONS AND ANSWERS

Everything that matters
before start

Scope of work, source materials, approval order, and launch conditions.

Ask a question

How is a bot different from a Mini App?

The bot interacts via messages and buttons. The Mini App opens a web interface inside Telegram: for example, a catalog or dashboard. Both formats can use shared server logic and work together.
Will AI be able to answer any questions?

No. We agree on topics, the knowledge base, and response boundaries. We check quality with control questions, and for complex cases, we provide for handover to an operator. AI can be wrong, so critical decisions are not delegated without verification.
Which payments can be connected?

The method depends on the product type and current Telegram rules. For digital goods and services within Telegram, Telegram Stars is required. For physical goods and other permissible scenarios, we check the suitable provider and their conditions before development.
Is it possible to send messages to clients?

We provide for explicit consent to newsletters, the ability to opt-out and the processing of blocks. Sending is performed taking into account Telegram restrictions. The bot cannot arbitrarily start a personal dialogue with any user.
What expenses will remain after launch?

Server, domain for Mini App, AI API, and connected paid services — depending on the project. We estimate these before starting based on expected load. Further support after the included period is agreed upon separately.
How are authorization and payment tested?

The Mini App transmits launch data to the server, where the signature and validity are checked. A client payment message is not considered confirmation: we check the server event and protect processing from duplicates. We fix specific mechanisms in the assignment.