Ready-made "out-of-the-box" CRMs (amoCRM, Bitrix24) are great tools, but they aren't suitable for everyone. Often, companies find that 90% of the standard functionality isn't needed, while the required specific logic (such as complex cost calculation, rental management, or specific inventory accounting) cannot be implemented due to platform limitations. Furthermore, monthly license fees for a growing team turn into a major expense.
We offer two solutions. The first is custom CRM system development from scratch using modern frameworks (Laravel, React). You pay for development once, the system is fully yours, and it scales without user limits or hidden fees. The second is professional audit, configuration, and customization of existing CRMs (amoCRM / Bitrix24) with custom widget writing, integration with 1C, IP telephony, websites, and messengers.
Average conversion growth from lead to deal after competent funnel implementation
Client database control — all calls, correspondence, and documents are stored in files
Reducing routine time through automated generation of contracts and commercial proposals
No subscription fee per user when choosing our custom CRM system
A CRM system should not just be a notepad for managers. It is a sales control tool. We set up the system so that the business owner sees transparent analytics for every manager and traffic source.
We help select the right path to digitalizing your sales department.
For complex projects, we develop CRMs based on Laravel/Node.js and React. This allows us to create any unique interface, client portals, cost estimation calculators, or production control modules.
You get high performance, maximum data security, and zero restrictions on custom modifications.
We connect telephony and messengers directly to the CRM. All client correspondence with managers in WhatsApp or Telegram is automatically linked to the deal. Call recordings can be listened to right from the deal card.
The manager communicates from a single CRM window without switching to a personal phone, eliminating client poach.
If business processes are standard, we don't reinvent the wheel. As certified partners, we will quickly set up amoCRM or Bitrix24: configure sales funnels, connect lead sources, set up bots, and train the team.
We write custom widgets for existing CRMs when the base platform functionality is no longer sufficient.
Sequential path from analyzing your sales department to launching a ready-made system.
We study your sales funnel, employee roles, and deal management procedures. We detail requirements for fields, statuses, integrations, and draw up technical specifications.
For custom CRMs, we design interactive layouts of all screens in Figma (cards, lists, kanban boards). We align interface usability with managers.
We develop the server side and database. We build adaptive frontend. We connect authentication and user access right separation.
We integrate CRM with your websites, forms, telephony, email, WhatsApp Business API, Telegram, and configure export to 1C.
We program triggers: creating automated tasks ('call client back'), automated PDF contract generation when moving to the 'Contract' stage.
We test the system under load. We import your historical client database from Excel. We conduct manager training and deliver documentation.
We use modern server frameworks and time-tested CRM platforms.
Stack for custom CRM system development. Ensures maximum code security, high interface performance, and scaling flexibility.
Leading ready-made CRM platforms. Suitable for quick deployment of standard sales departments. We are certified integrators and configure them according to best practices.
Relational databases for reliable storage of customer profiles, contacts, and transaction history. Redis is used for instant caching of user sessions.
The price depends on the choice of platform (ready-made CRM or custom development) and the number of integrations.
| Features | Ready-made CRM Implementation Turnkey amoCRM or Bitrix24 Setup 120 000 ₽ Timeframe: from 10 days Order | Popular Custom CRM Custom CRM on Laravel with no subscription fee from 350 000 ₽ Timeframe: from 30 days Order | CRM + ERP Enterprise Complex company management system from 700 000 ₽ Timeline: from 60 days Discuss |
|---|---|---|---|
| Cost of user licenses | Paid separately (Amo/Bitrix plans) | 0 ₽ (unlimited forever) | 0 ₽ (unlimited forever) |
| Integration with 1C | Basic (standard modules) | Custom API exchange | Two-way real-time exchange |
| Integration of Telephony and WhatsApp | Via marketplace widgets | Direct API integration | Direct API integration |
| Warehouse and production modules | Basic in Bitrix24 | Custom inventory tracking, assembly | |
| Client's personal account | Optional upon request | Full-fledged client portal | |
| Technical support period | 30 days | 60 days | 90 days |
Not sure which solution to choose? Book a demo — our business analyst will show case studies and help you decide on the stack.
Submit a request — our business analyst will audit your sales department, help draft technical specifications, and select the optimal CRM implementation stack.
Order CRM implementation